If you’ve seen the Mint Mobile commercials with Ryan Reynolds, you may be thinking if the savings you’ll get from switching to the low-cost carrier are really worth it.
While the quick answer is “yes,”, however, it doesn’t suit everyone.
Real Customer Mint Mobile Review
Over the last several years, We’ve compared dozens of low-cost phone plans. When it comes to cellular plans and price, features, and app experience, Mint Mobile is at the top of the heap.
Here, we’ll discuss the benefits and drawbacks of using the service to help you make an informed decision. Let’s get our Mint Mobile Review started, shall we?
Customer Ratings: 4.3 out of 5
Features Supported by Mint Mobile
Following are the features that are supported by Mint Mobile:
- Visual Voicemail
- MMS
- Personal Hotspot
- Wi-Fi Calling
- VoLTE
- Account Manager
- eSIM
- 5G Access
1. What is Mint Mobile?
Prepaid cell phone plans are available via Mint Mobile, an MVNO. There is no additional price for using T-network Mobile’s and mobile phone towers, including 5G.
The actor is not merely a brand ambassador for Mint Mobile. He’s the one who owns the business.
In November 2019, Reynolds bought a share in Mint Mobile. “Reynolds will enhance Mint’s communications and marketing initiatives as well as strategic decision-making,” Mint said in a news statement.
In the month of August of last year, the company launched. When it debuted, it went by the name Mint SIM.
2. How is the coverage of Mint Mobile? Is it Good?
Your experience with Mint Mobile will be significantly reliant on T-network Mobile’s performance in your area as the company depends on them to offer coverage.
Mint’s website asks for your ZIP code, so enter it to see whether your area is covered for voice and data.
Look for a low-cost mobile phone service provider that utilizes your current network if you’re content with it (Verizon, AT&T, T-Mobile).
T-Mobile is the carrier for Mint Mobile.
T-network Mobile’s is good in both places where we tested the service. When we tested Mint Mobile three times, once in 2018, once in 2019, and again in 2020, we only had one lost call.
Even though data transfer rates may be patchy, in our exhaustive testing, it has always been workable.
With the addition of 5G capabilities, Mint Mobile has become even more useful. When we used the Speedtest app on an iPhone 12 in South Florida to check 5G data speeds, we saw download rates of up to 309 Mbps.
We’ve had download speeds between 20 and 25 Mbps when on the 4G LTE network.
In times of network congestion, you should anticipate slower data rates while using a low-cost carrier like Mint.
We could, however, stream video on the cell phone even when the connection slowed to 5-10 Mbps.
3. How much does it cost?
There isn’t a monthly plan offered by Mint Mobile; instead, the company has four different options that start at the rate of $15 per month. Plan purchases must be made in increments of three, six, or twelve months.
The first plans are only in place for a period of three months. Consider the following example of standard pricing:
- 4 GB Plan: USD 45 ($15 per month)
- 10 GB Plan: USD 60 ($20 per month)
- 15 GB Plan: USD 75 ($25 per month)
- 35 GB (Unlimited Plan): USD 90 (30$ per month)
Depending on where you live, taxes and fees may be different. The extra costs for MintMobile.com are clearly shown throughout the checkout process prior to placing your order.
Limited-time promotions on introductory plans are common with the cellphone carrier, and they may save you money.
For singles, the Unlimited package is ideal. However, you must be part of a family plan or a group plan to get the $25 unlimited plans offered by other low-cost mobile phone service providers.
If you’re still not sure, Mint Mobile provides a free beginning kit and a 7-day money-back guarantee on all plans.
4. With Mint Mobile, What features are offered?
The unlimited talk and text feature is available on all Mint Mobile subscriptions. A lot depends on your plan when it comes to high-speed internet (4G LTE and 5G).
Plans include the following as well:
- Calls to Mexico and Canada are free of charge.
- Access to a free wireless hotspot (5 GB cap with the Unlimited plan)
- Texting and calling over WiFi
Your data will never be fully lost if you use the service. Speeds will be decreased until the next month if you exceed your high-speed data allowance.
It’s possible to buy more high-speed data via the carrier’s app, though.
5. What Phone Options Does Mint Mobile Provide?
Over time, Mint Mobile has made improvements to its phone offerings. When we last checked, the company’s website had over 60 different phones for sale, including different models of Google Pixel, Samsung Galaxy, and Apple iPhone,
The number of phones is increasing, but compared to other carriers, there aren’t many good offers to be had.
Mint Mobile has begun bundling phones and plans, as we’ve seen. At the time of this writing, Mint was offering a six-month free trial for iPhone 13 buyers who also purchased a six-month plan via the site.
You may either use your old phone or purchase a new one somewhere and bring it to the service.
Make sure your phone is unlocked and works with Mint Mobile before you join up. Enter your phone’s IMEI number on the Mint website to do this.
6. How is its Customer Service?
Because it doesn’t have physical storefronts, Mint Mobile can keep its costs low. This will be a problem for those who rely on in-person customer service.
However, individuals who want assistance may contact customer support through phone, chat, or email.
Even if it’s your first time with a low-cost carrier, getting everything set up with Mint Mobile is a breeze. As soon as you sign up, you’ll get an activation kit in the mail with all the details.
Mint also offers video tutorials to assist you in setting up your service and requesting a new phone number.
The new Mint app is where you should go if you need help. Customer care phone numbers and live chat are also available from this page.
There are monthly data restrictions on the Mint Mobile plans. This app will show you how much data you have left and when it renews.
You may also make a payment or change your payment method elsewhere in the app.
7. What are the Goods and Bads of Mint Mobile?
While Mint Mobile doesn’t have the high-end features that T-Mobile is renowned for, it does provide low-cost phone plans that may significantly reduce your mobile phone bill.
Mint Mobile is an excellent choice if you want T-network Mobile’s but at a lesser cost.
Pros
- Offers multi-month plans that are affordable
- Easy setup and activation
- It provides 5G without any extra charge
- Excellent app experience
Cons
- Phone deals are limited
- There are no monthly plans
- During network congestion, it deprioritizes
- Doesn’t have physical stores
Conclusion
To be honest, we rank Mint Mobile pretty highly when it comes to best-prepaid phone plans. It is one of those inexpensive prepaid carriers that is making a lot of waves at the moment.
So far, client satisfaction with Mint Mobile seems to be high compared to that of the company’s rivals. The prepaid carrier’s perfect score sheet has been tarnished by a limited number of complaints about the customer and cellular service.
However, if the company expands, it’ll be interesting to see whether it can maintain such a high proportion of good feedback. So, fingers crossed, and here’s to many more 5-star reviews to come.
We hope you liked our Mint Mobile Review and the information we have shared. And, now you have all the required information to make a decision.